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What is the New Yelp Guaranteed Feature?

October 2, 2024

Calling all home service providers! Your job just got a little bit easier. Yelp recently rolled out its Yelp Guaranteed feature. Think ‘Instagram Verified’ or ‘Blue Checkmark’ for home service providers. 

Yelp is one of the largest consumer review platforms in the world with millions of users and businesses. Appealing to local communities, Yelp offers a directory of local businesses with booking options, customer reviews and more. It’s a consumer’s paradise – everything you could possibly want to know about a business all in one place. But the deal just got a little bit sweeter.

What is Yelp Guaranteed?

Running a business in the 21st century means that a firm handshake won’t gain you respect or credibility. At least not online. With most of your customers finding you from online platforms, you need to ensure you’re just as credible online as we know you are in person. Yelp helps home service providers gain an edge that can push the right customers to book with you. 

Yelp Guaranteed is a program available to qualifying businesses in the home service industry that lets you show your commitment to quality work. If you are a Yelp Pro, your business is automatically enrolled in the program, given that you have enabled Request a Quote and use Yelp Ads. Yelp Guaranteed protects customers by offering insurance coverage of up to $2,500 on home services projects booked through Yelp on Guaranteed businesses.

How Does it Work?

If a customer books your service through Yelp’s Request A Quote Feature and is unsatisfied with the outcome, they will often reach out to the business directly to resolve the issue. If they can’t work it out with the business, customers can go to Yelp and submit a claim. The reasons could be anything from property damage to the business failing to show up to a pre-paid job. 

How Does Yelp Guaranteed Help My Home Services Business?

Yelp Guaranteed is a program available to qualifying businesses in the home service industry that lets you show your commitment to quality work. Not only does it show customers that Yelp trusts your ability to perform good work, but it also gives them a bit of extra security when booking with you. This level of security might be just enough to encourage customers to book with you over your competitors who are not Yelp Guaranteed. 

What Types of Businesses Can Participate in Yelp Guaranteed?

  • Contractors
  • HVAC
  • Roofers
  • Tree/landscaping services
  • Home cleaning 
  • Locksmiths
  • Pest control 
  • Handyman
  • Painters
  • Flooring
  • Movers
  • Plumbers
  • Electricians 
  • Contractors 

Get Yelp Guaranteed with Yelp’s Top Partner Agency?

Sounds like a sweet deal, huh? You can get your Yelp Guaranteed badge and boost your bookings with Yelp’s #1 Partner Agency. At iCatch, we specialize in successful Yelp accounts and campaigns, and we can help your business grow. Contact us today to learn more about how you can boost your business quickly and easily. 

 

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